FAQs

Where can I park?

We have free parking at Bowen Hospital.

Where do I go when I arrive?

If you are coming to our hospital please enter through the main entry at the hospital entrance. For all consultations, appointments, radiology, oncology, and endoscopy please enter through our Specialist Centre main entry.

What do I need to bring with me?

• Original admitting forms if still held by you
• Your prior approval letter
• All medications you are currently taking in their original containers, including herbal and dietary supplements
• Print out of medication list from your GP or Pharmacy
• Glasses and mobility aids

Inpatients should also bring
• Night attire
• Comfortable footwear
• Personal toiletries
• Children’s toys (as appropriate)

When can my family visit?

Visiting hours are from 9am to 8pm. There may need to be exceptions to the stated visiting hours. Please discuss with the Shift Coordinator on the ward as needed.

How many people can I have visit?

You have a right to limit the number of visitors, or not have visitors at all. Please talk to your nurse to arrange this. We do ask that you show courtesy to other patients and nursing staff by limiting noise and the number of visitors present at any one time.

Will I see my specialist before my surgery?

Prior to the beginning of your procedure your specialist will see you in the admitting area or anaesthesia bay.

Will my family be told when my surgery is complete?

On your arrival to the Post Anaesthesia Care Unit your designated contact person will be notified via telephone.

How long will I stay in hospital for?

When your surgery is scheduled your specialist will book your estimated length of hospital stay.
Day Surgery Patients usually stay between one – two hours following surgery. However, this can vary for some procedures and may extend to overnight hours depending on your specialist’s and your nurse’s assessment.

Can I book in for an extra night in hospital?

Extra nights will incur an additional charge which may be covered in whole or in part by your medical insurance policy. Please discuss this with our senior staff prior to or during your stay.
Planned additional stays are not always possible due to our patient bookings. Please discuss this with your specialist and the hospital well in advance of your admission.